Airline Twitter Accounts – A reason to be on Twitter

American Airlines Twitter

American Airlines Twitter

If you are a business owner that has resisted getting on Twitter.com, here’s the first really good reason to get a Twitter Account. The airlines are one of the very first companies to provide customer service on Twitter. If your flight is delayed or there is a long line at the airport and you need to urgently contact an airline customer service representative which is part of the traveling experience today, you can “patiently” take out your iPhone or Blackberry and tweet a customer service rep. You may be surprised that you are actually contacted by an Airlines Customer Service Representative.

The other day I flew from Los Angeles to Miami and I waited over 45 minutes in the Miami baggage claim area with the hundred or so passengers on the plane for our luggage. In frustration, I twittered @AAirwaves. In less than 15 minutes, the baggage from our finally started rolling onto the carousel and guess whos bag was the third bag…MY BAG! It may not have had anything to do with my tweet but it sure felt good as I grabbed my bag among the large crowd of passengers and headed for the empty taxi line.

Here’s the list of Airlines with Twitter Accounts.

@AirFranceUS – Air France Twitter account
@AlaskaAir - Alaska Airlines Twitter account
@AAirwaves – American Twitter account
@BritishAirways – American Twitter account
@Continental - Continental Twitter account
@DeltaAirlines – Delta Twitter account
@flyfrontier – Frontier Airlines (Denver, CO)
@JetBlue - JetBlue Twitter Account
@FlyHawaiian - Hawaiian Arilines
@SouthwestAir – Southwest Airlines
@SpiritAirlines - Spirit Airlines
@UnitedAirlines – United Airlines Twitter account
@USAirways – USAirways Twitter account
@VirginAmerica - Virgin Airlines
@VirginAtlantic - Virgin Atlatnic

Finally, remember that in order to send a Direct Message on Twitter, the Twitter member must be following you. So before you go on your trip, you should follow these accounts. Otherwise you can post a tweet and wait for your response.

Also, here a list of other Twitter Airlines accounts including International Airlines.

@AerArann
@_Aeroflot_
@aegeanairlines
@aerosvit
@AirAsiaDotCom
@air_baltic
@airberlin_DE
@airberlin_US
@airescolombia
@Air_France
@AirFranceUK
@airnzuk
@AIRNZUSA
@AirSouthwest
@allegiantair
@AllNipponAirUSA
@AsianaAirlines
@ASIANA_SF
@AtlanticAir
@Austrian_NL
@AustrianSrbija
@bmibaby_com
@British_Airways
@Cathay_Pacific
@cathaypacificUK
@cathaypacificUS
@Cirrus_Airlines
@clickair (Bracelona)
@Corendon
@CzechAirlines
@EasternAirways (UK)
@easyJet
@easyJet_DE
@easyjet_promos
@easyJetCare
@easyjetspain
@easyjetuk
@elal_airlines
@Estonian_Air
@Eurofly
@Eurofly_Air
@flyairnorth
@flyairnz
@FlyAustrian
@flybe
@FlyEmirate
@flykingfisher
@flymepegasus
@flyniki
@fly_pacificblue
@FLYSAS_com
@flyseair
@FrontierStorm
@GarudaIndonesia
@germanwings_com
@GoAirlines
@horizonair
@IberiaAirlines
@Icelandair37
@icelandexpress
@iflygo
@Jet2com
@jet4you
@JetstarAirways
@kenyaairways
@klm
@KLM_UK
@KoreanAir_KE
@last_seat
@LOTpolish
@Lufthansa_DE
@Lufthansa_USA
@MAS
@Meridiana_Air
@mexicana_com
@MokuleleAir
@OfficialGulfAir
@philippineair
@piedmontair
@QantasUSA
@QFTravelInsider
@qatarairways
@SAS_Norge
@SASGroup
@SeaPortAir
@skyeurope
@Skywest_Airline
@southwestair
@spanair
@SQairlines
@SrilankanUK
@SunCountryAir
@sunwingairlines
@SwissAirLines
@TAMAirlines
@TAMLinhasAereas
@tapnews
@ThaiAirwaysAust
@themonarchbeach
@tigerairways
@TigerAirwaysAU
@transaviacom
@TUIflycom
@turkishairlines
@ucurbenipegasus
@USA3000Airlines
@usairways
@VAustralia
@viajaVolaris
@virginblue
@vivaaerobus
@vueling
@westjet
@wizzair

@JetBlueCheeps – JetBlue.com promotions on Twitter.

Top Twitter Ranking Sites

Even if you don’t have aspirations to become an elite member of the world-wide Twitter community or the Twitterati such as Ashton Kutcher (@aplusk, it is important that you protect your beachhead in your local community or industry Twittersphere. For example, WeFollow.com provides a ranking of by city such as http://www.wefollow.com/twitter/miami. I noticed my profile, http://www.twitter.com/martinog appears in the top 25. On a handful of the myriad of Twitter ranking sites, some that worked and others that didn’t, I checked my ranking. There are some sites that rated me on a scale of 1 to 10 similar to the Google Page Rank and others that provided a Reach rating similar to Comscore or Quantcast. A number of the sites also give you a custom profile such as www.Twinfluence.com/?u=martinog.

There were also some sites that required a credit card to check your ranking or offered a free trial. Those sites were not included in my top 10.

So here’s my list of Top Twitter Ranking sites.

  1. Wefollow.com
  2. Twitterholic.com
  3. Twinfluence.com
  4. Twitter-friends.com
  5. Twitterscore.net
  6. Twitrank.me
  7. Twitterank.com
  8. Twitteranlayzer.com
  9. Topfollowfriday.com
  10. Twitalyzer.com

For a complete list go to the SocialMedialists.com Wiki Top Twitter Raking Tools.

Enable SMS for Your Twitter Direct Messages, Updates for Selected Members

I have an iPhone with a Twitter client so I never felt there was a reason to enable the SMS messages from Twitter. However, I recently enabled the SMS service to see if I could configure it to receive direct messages only and was surprised when it worked perfectly, even for users that don’t have unlimited SMS service phone contracts. When I enabled the service, my phone didn’t start continuously shaking from the flood of SMS messages from the Twitter members I am following. You can opt-in to any Twitter user you would like to receive SMS updates using the Twitter SMS command On username. So here are the instructions I used to setup my Twitter SMS service and the Twitter SMS commands you need to know.

1. From your Twitter Account, Click Settings, Devices. Enter your Mobile Phone Number and select the checkbox for Twitter to Send Text Messages to your phone.  




2. Twitter will send you a verfication code. Using your phone, send a text message to 40404 (United States) with that code. You will receive a SMS message back from Twitter that your device and sms alerts are enabled.  






3. You should use the Twitter SMS command “ON” to enable your phone notifications texting it to 40404. Your Phone is now enabled to receive Direct Twitter messages only. To test this, have a friend send you a direct Twitter message. Here are other useful commands:

  • ON
  • OFF
  • STOP, QUIT
  • ON username
  • OFF username
  • FOLLOW username
  • LEAVE username

4. Here are commands for sending a message and other commands.

  • @username +message
  • D username +message
  • WHOIS username
  • GET username
  • NUDGE username
  • FAV username
  • STATS
  • INVITE phonenumber

A link to all the Twitter site listing these command is at: http://help.twitter.com/portal

5. Finally, Twitter has a Device Setting that allows you to turn on and off your updates via the web and to stop them at night. 

How to Delete a Twitter Update

Did you mistweet or send a Twitter update that you now want to delete? If you want to remove an update that you posted to Twitter, it’s very easy. Here are instructions.

From Twitter.com

1. From your Twitter.com Home or Profile page, click “updates”

2. Put your cursor over the tweet you want to delete. You will see a trash can icon to the right of the message below the star or favorites icon as shown below.

3. You will receive the following dialog box, click [OK].

From TweetDeck

4. Click Other Actions –> Tweet –> Delete

Is your User Name Available on Twitter and Other Sites?

When I have a discussion with many local business owners, friends and family members about Twitter, I usually hear that “I’m too busy to care about what people I don’t know are twittering about”, “What is Twitter again?”, “What is a micro blog?”, “Is it 140 characters?”, “Now why should I get on Twitter?”.

This morning as I logged on to my TweetDeck Twitter Client Application on my MacPro and scanned through the most recent Tweets of the Twitter members that I follow and some of my Favorites I bookmarked using TweetDeck, I found a recommendation from @JMarieDirect, a local Twitter. The site is http://www.namechk.com and allows you to check instantaneously if your user name is available at many top Social Media and Social Networking sites such as Blogger, Digg, Facebook, Flickr, LinkedIn, MySpace and YouTube. As I have talked about before in this blog, if you are a business owner and have a business name or brand that you want to protect, then you should register that name on some of these top social media sites before someone else registers it. In addition, if you have a unique first and last name, then you should also register it.  Here’s the URL or website address again. www.namechk.com will also help you if you are one that doesn’t write down all your user names and passwords and forgot if you registered on one of these sites.

http://www.namechk.com

So if you haven’t yet registered for Twitter or some of these other social media sites, I hope you find the time this week or weekend to do so.



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